Community
Lite
Lower your costs. Gain more insights.
Enter the world of social media.
Online communities offer an interactive channel to communicate and develop relationships with your customers by engaging them in meaningful conversation.
With Community Lite, decision makers can track social networks that keep a pulse on customer satisfaction, loyalty, perception, and spending habits. Imagine being able to ask your customers a question whenever you want and receive feedback almost instantly.
Our software team has developed a unique online community platform that brings together the itracks suite of online research products in one centralized location.
Create
Our team of experienced project managers and software developers will help you create a community with the look and feel of your own marketing materials.
Ask
Offer a truly unique user experience by integrating our online qualitative and quantitative applications. The Research Opportunities module presents selected users with the chance to participate in online qualitative studies or online surveys.
Capture
Pinpoint key community members and engage them in meaningful conversation to reveal the information you need to make business decisions.
Report
An active community can create vast amounts of information, and our project managers are available to help you sort through the data.
Act
Elevate your brand through an increased sense of ownership and evaluate how the customer experience is impacting your corporate image. Get the information you need from your customers and take action immediately.